Major Incident Manager

Amtex SystemsInc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Major Incident

Major Incident Manager with Airlines domain Location: Seattle, WA (Preferred) / Remote Shift: Day shift with rotational night/weekend oncall Domain: Airlines / Aviation (Mandatory) Required Qualifications Seniorlevel experience in Major Incident Management within the Airlines / Aviation industry.Strong technical background, preferably in one or more of the following areas:Network / Infrastructure / ComputeAzure or Cloud Platforms (Azure preferred)Airlines Application Development or Application

Role: Sr. Major Incident CoordinatorLocation: Remote ResponsibilitiesEnd-to-end management of all major incidents throughout their lifecycle.Investigate and diagnose Major Incidents to restore failed Applications or Services timely.Coordinate with Tier II and Tier IT Support Teams to define remediation plans and identify resources and third-party vendors. Assemble IT Support Teams and on-call resources.Accountable for major incident resolution for related outages or degradation of services via

Role: Sr. Major Incident Coordinator Location: Remote Project description End-to-end management of all major incidents throughout their lifecycle. Investigate and diagnose Major Incidents to restore failed Applications or Services timely. Coordinate with Tier II and Tier IT Support Teams to define remediation plans and identify resources and third-party vendors. Assemble IT Support Teams and on-call resources. Accountable for major incident resolution for related outages or degradation of serv