Major Incident Manager with Airlines domain

Remote • Posted 15 hours ago • Updated 15 hours ago
Contract W2
Contract Independent
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Major Incident Manager
  • Airlines domain
  • Aviation
  • Network
  • Infrastructure
  • Compute
  • Azure
  • Cloud Platforms
  • Airlines Application Development
  • Application Support

Summary

Major Incident Manager with Airlines domain 
Location: Seattle, WA (Preferred) / Remote 

Shift: Day shift with rotational night/weekend on‐call
Domain: Airlines / Aviation (Mandatory)

 

Required Qualifications

  • Senior‐level experience in Major Incident Management within the Airlines / Aviation industry.
  • Strong technical background, preferably in one or more of the following areas:
    • Network / Infrastructure / Compute
    • Azure or Cloud Platforms (Azure preferred)
    • Airlines Application Development or Application Support
  • Strong understanding of airline operations and mission‐critical systems.
  • Hands‐on experience with ITIL Incident, Problem, and Continual Service Improvement (CSI) processes.
  • Proven expertise running high‐pressure Major Incident bridges.
  • Proficiency with ITSM tools (ServiceNow, Cherwell, or similar).
  • Excellent communication and leadership skills; comfortable engaging senior executives.
  • Willingness to participate in rotational on‐call (nights/weekends) support.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91109480
  • Position Id: 8928790
  • Posted 15 hours ago
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