UX Content Manager

Job#: 3032451

Job Description:
UX Content Manager

Location: Minneapolis, Minnesota (Onsite)
Employment Type: Contract

Role Overview

A role is available for a UX Content Manager to assist in elevating the user experience across an organization's digital channels. This individual will create intuitive, streamlined user journeys that drive engagement, strengthen brand affinity, and support key business KPIs. The UX Content Manager will lead the planning, creation, and optimization of user-centered content across consumer-facing digital experiences and will partner with UX, Product, and Marketing teams to ensure content is clear, compliant, and aligned to both user needs and business goals.

Key Responsibilities

• Partner with UX Design, Strategy and Research teams to develop content-led experiences that optimize user flows and improve usability.
• Plan, write, edit, and implement UX content across web, mobile app and email, including headlines, body copy, microcopy, and UI messaging.
• Translate content strategy into execution, including page hierarchy, content structure, metadata, taxonomy, and search considerations.
• Collaborate with Product Managers, Marketing Managers, and stakeholders to clarify objectives, define content needs, and deliver against timelines.
• Ensure content quality, consistency, and compliance across consumer-facing experiences.
• Support continuous improvement by testing, iterating, and optimizing content based on performance data, user feedback, and research insights.
• Advise on content needs for digital tools and platforms, ensuring they support best practices for UX content delivery.

Required Qualifications

• Minimum 3 years of experience working on digital or web product teams, closely collaborating with UX designers, developers, product managers, and analysts.
• Demonstrated expertise in UX writing and UX copywriting, including buttons, form labels, help text, tooltips, alerts, error messages, headlines, summaries, and short-form content.
• Working knowledge of digital content fundamentals, including web publishing and CMS workflows, responsive design principles, information architecture and usability, conceptual understanding of HTML, CSS, and basic JavaScript, as well as search, taxonomy, and metadata.
• Experience analyzing and applying insights from user research, analytics, search behavior, and market trends.
• Written and verbal communication skills, including the ability to present content decisions to stakeholders.
• Organizational skills with the ability to manage multiple workstreams in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Marketing, Journalism, Communications, or a related field, or equivalent experience.
• Experience in content strategy, content operations, or content system management.
• Background in financial services or other regulated industries.
• Familiarity with Agile or Scrum ways of working.
• Experience working in Figma and collaborating within design systems.
• Experience creating or supporting mobile app content experiences.

Compensation & Benefits

The anticipated pay range for this position is $40.00 to $50.00 per hour. The pay rate will be determined on an individual basis and may be impacted by factors such as qualifications, experience, and market location. A benefits package may be available to eligible employees.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.