Apply Now

Senior Salesforce Business Analyst

Phoenix, AZ, US • Posted 15 hours ago • Updated 47 minutes ago

Contract W2

On-site

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Analyst - Business Analyst

Summary

Senior Salesforce Business Analyst Sales/Service Cloud & Case Management
Hybrid - Phoenix, AZ

Key Responsibilities:

Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
Translate business needs into functional specifications and work with developers to implement scalable solutions.
Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
Develop and maintain detailed process flows, data maps, and documentation.
Conduct user training sessions and support change management efforts.
Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.
5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce.
Proven experience in gathering and documenting business and technical requirements.
Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules.
Ability to work with cross-functional teams in a collaborative environment.
Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps.
Excellent communication, problem-solving, and analytical skills.

Preferred Qualifications:

Salesforce Administrator (ADM 201) or Business Analyst certification.
Experience with data migration, integration tools, or Salesforce APIs.
Knowledge of reporting and dashboard tools within Salesforce.

Required skills:

Need to have Salesforce experience
Need to have either Salesforce Sales Cloud or Service Cloud
Azure Devops or Jira Experience
Salesforce Admin certification
Managing Large Case Management systems

Interested candidate please send their resumes to

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91112211
Position Id: 2026-22529
Posted 15 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Hybrid in Phoenix, Arizona

•

Yesterday

Job Title: Salesforce Business AnalystLocation: Phoenix, AZ (Hybrid) Candidates must be local to AZ and available for an in-person interview Required Skills:Must have Salesforce experience Must have experience with either Salesforce Sales Cloud or Service Cloud Azure Devops or Jira Experience Salesforce Admin certificationPreferred Skills:Managing Large Case Management systems Job Description: 5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years

Easy Apply

Contract, Third Party

Depends on Experience

Salesforce Business Analyst

Phoenix, Arizona

•

Yesterday

TechTu Business Solutions is a fast?growing technology consulting and IT services company dedicated to helping organizations modernize, innovate, and operate with greater efficiency. Since 2005, weve partnered with public? and private?sector clients to deliver cloud, data, and enterprise solutions that create real business impact.At TechTu, we believe great people build great solutions. Our teams work across cloud engineering, data platforms, application development, and IT delivery but our cul

Easy Apply

Contract, Third Party

$55 - $60

Salesforce Business Analyst

Hybrid in Phoenix, Arizona

•

Yesterday

Key Responsibilities: Collaborate with business units to gather, analyze, and document business requirements related to Salesforce. Translate business needs into functional specifications and work with developers to implement scalable solutions. Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities. Support c

Easy Apply

Contract, Third Party

Depends on Experience

Business Analyst

Phoenix, Arizona

•

Today

job summary: Our client is looking for a Business Analyst for a hybrid contract opportunity located in Phoenix, AZ. location: Phoenix, Arizona job type: Contract salary: $63 - 67 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Role Summary Seeking an experienced professional to collaborate with business units to gather, analyze, and document requirements, serving as a liaison between IT and stakeholders to align on project goals and deliverables. Core Responsibili

Contract

USD63 - USD67

Search all similar jobs

More jobs at Inteliblue LLC in Phoenix, AZ

Senior Salesforce Business Analyst

Dice Job Match Score™

Job Details

Skills

Summary

Similar Jobs