Title- Genesys Engage and CX Developer Location- Austin, TX (3x/ week onsite) Job Description- Experience in Genesys CTI Framework with More than 7 year of experience in contact centre domain Experience in development and deployment of Genesys Inbound/Outbound solutions using PBXs and SIP Switches End to End setup of Genesys framework components and solutions like Voice Inbound, Voice Outbound and IVR Experience on platforms like Genesys Framework, OCS, URS, ORS, GVP, SIP Server, GMS, IVR-TSer

C2C Role need only locals to TX Please share Profiles at Hi, Urgent need, Job Title: Product Manager with Customer Service & AI(Contact Center as a Service (CCaaS) Genesys Cloud Location: Austin, TX (Hybrid 3 Days Onsite per week and need only local candidate) C2C About the Role We are seeking a dynamic and experienced Product Managerto drive the strategy and execution for our customer service platform for M&A initiatives, with a strong emphasis on Artificial Intelligence. You will be at the f

510+ years of experience in Product Management or Business Analysis.Strong experience in Contact Center / CX platforms.Knowledge of tools like:Genesys / NICE / Five9 / Amazon Connect / Cisco Contact CenterExperience with Agile/Scrum methodologies.Strong documentation skills (BRD, user stories, use cases).Excellent stakeholder communication and presentation skills.Analytical mindset with experience in data-driven decision-making.

Job Title Product Owner/Manager Location Austin, TX (Hybrid 3 days/week) Duration 6+ months contract (will extend) At client, you will be part of a purpose-driven community building scalable, high-impact solutions for our global seller organization. Within the B2C seller solutions team, you will own a defined product domain within our Salesforce-based seller CRM. This role is accountable for shaping direction, driving prioritization with stakeholders, and delivering measurable business impact. W