Epic Training Specialist

Job Description:

Mandatory skills

• Assist in the development of curriculum, training plans, and teaching for EPIC Tapestry and Compass Rose applications.
• Participate in the development and validation of the training environment and the testing of the production (live) environment
• Collaborate with the Epic Training Manager on input for training and training materials
• Develop skills assessment program for the Epic system
• Coordinate logistics associated with training delivery preparation activities such as copying and assembling printed materials, set-up, maintenance of training rooms, equipment preparation, post-training, clean-up, etc.
• Communicate changes and enhancements of the Epic EHR to the end users
• Independently lead ongoing training and act as the primary support of the EHR

Nice to have skills

• Evaluate the results of the skills assessment and observations to review and revise training as needed
• Provide employee education based on assessment of learning needs of the learner
• Coordinate logistics associated with training delivery preparation activities such as copying and assembling printed materials, set-up, maintenance of training rooms, equipment preparation, post-training, clean-up, etc.
• Update client LMS for class attendance
• Conduct training and assist the principal trainers during end user classes, on-going training, and upgrade/functionality enhancement training
• Communicate changes and enhancements of the Epic EHR to the end users
• Independently lead ongoing training and act as the primary support of the EHR
• Utilize feedback from end user surveys to improve training
• Assist with application support testing/training activities as directed, such as facilitating personalization labs for providers or other attendees
• Ability to effectively communicate in English both in writing and orally
• Curriculum Development: Design, build, and maintain training materials (e.g., student handbooks, e-learning, and assessments) aligned with Epic Systems standards and adult learning principles.
• Collaborate closely with Subject Matter Experts (SMEs) to translate complex clinical workflows into simple, learner-centered educational content.
• Configure, test, and troubleshoot Epic''''s specific training environments (MST) so learners can practice in a simulated, error-free setting.
• Distribute, audit, and track learning progress using Learning Management Systems (LMS).
• Coordinate with clinical leaders, educators, and project managers to ensure training aligns with organizational goals and compliance standards