Senior UX Content Strategist/Information Architect/Web Strategist--- Brooklyn, NY

Title: Senior UX Content Strategist/Information Architect/Web Strategist

Duration: Long Term

Location: Brooklyn, NY

 What You''ll Do

• Develop content requirements and outlines for guided user experiences across nyc.gov
• Write compelling, plain-language web copy in compliance with the NYC Web Content Style Guide
• Interview subject matter experts from across city agencies to understand and distill complex topics
• Build and audit inventories of existing site features and content
• Analyze Google Analytics data to understand user behavior and inform content decisions
• Research city laws, policies, and processes to ensure accuracy and clarity
• Deliver polished content artifacts on strict deadlines
• Conduct quality assurance and provide critical feedback across content workstreams
• Define and track key performance indicators for content deliverables

What We''re Looking For

Required:

• 10+ years of full-time experience as a Content Strategist, Editorial Strategist, Information Architect, or in a comparable role
• Strong copywriting skills with a portfolio of published work
• Experience writing to a style guide
• Strong research and analytical skills
• Excellent interpersonal skills — comfortable organizing meetings and collaborating with diverse stakeholders
• Proven ability to self-manage tasks and deliver on deadline
• Working knowledge of Google Analytics (ability to run traffic reports and apply insights to content)
• Experience using user research to inform content decisions

Preferred:

• Bachelor''s degree in Journalism, Communications, Creative Writing, Digital Media, or a related field
• Background in government, higher education, or nonprofit settings
• Experience writing in plain language at a sub-7th grade reading level
• Hands-on experience with a modern content management system (CMS)
• Ability to navigate complex approval workflows involving legal, policy, and executive stakeholders
• Familiarity with New York City and how residents engage with city services

Thanks,

veera | Business Development Manager |

Direct: 1-/ | Fax: 1- |
Enternet Business Systems Inc | Morganville, NJ 07751|
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