Moveworks Consultant – Enterprise HR Agent & Custom Plugins

Moveworks Consultant 

Remote role

Job Summary

We are seeking an experienced Moveworks Consultant to design, build, and scale an enterprise-grade HR virtual agent using Moveworks. The ideal candidate will have strong expertise in conversational process design, compound actions, and custom plugin development, with hands-on experience integrating Moveworks with Workday and Concur APIs.

This role will partner closely with HR, IT, and business stakeholders to automate HR workflows, improve employee self-service, and deliver intelligent, end-to-end HR experiences.

Key Responsibilities

• Design and develop custom connectors for Moveworks to integrate with HR enterprise systems (e.g. Workday, Concur etc.).
• Build and configure custom workflows, actions, and automations within Moveworks
• Integrate enterprise systems using REST APIs and building custom plugins
• Implement backend logic and data mappings to support conversational and agentic use cases
• Perform unit testing, integration testing, and troubleshooting for custom integrations
• Collaborate with internal teams to gather requirements and validate technical designs
• Optimize agent performance, reliability, and security
• Provide technical documentation, runbooks, and knowledge transfer to internal teams
• Support enhancements, bug fixes, and platform upgrades during the contract period
•  

Required Qualifications

Core Skills

·         3+ years of experience implementing Moveworks solutions

·         Strong understanding of conversational AI, intent modeling, and dialog design

·         Hands-on experience with compound actions and workflow orchestration

·         Proven experience building custom plugins in Moveworks

Integration & Technical Skills

·         Hands-on integration experience with:

o    Workday APIs

o    Concur APIs

·         Strong REST API, JSON, and authentication (OAuth, tokens) knowledge

·         Experience with middleware or integration platforms (nice to have)

HR Domain Knowledge

·         Strong understanding of HR processes and employee lifecycle

·         Experience translating HR policies into automated workflows

·         Familiarity with enterprise HR data models and compliance requirements

Preferred Qualifications

·         Experience with large-scale enterprise deployments

·         Experience improving agent accuracy, containment, and analytics

·         Consulting background with stakeholder-facing delivery experience

Nice to Have

·         Experience with identity systems (SSO, Azure AD)

·         Exposure to change management and adoption strategies

·         Experience with analytics, reporting, and agent performance tuning

What Success Looks Like

·         High employee self-service resolution rates

·         Reduced HR ticket volume

·         Seamless, secure HR transactions via conversational interfaces

·         Scalable and maintainable Moveworks architecture