Title: IT Healthcare Consultant / Software Engineer / Project Lead - Onsite
Mandatory skills:
Microsoft System Center Service Manager,
Cireson web portal, System Center Orchestrator,
MS System Center Service Manager, MS System Center Orchestrator, Cireson web portal for Service Manager,
Microsoft System Center projects, System Center infrastructure,
service offerings, orchestrator workflows, maintaining, updating workflows, fulfill service requests, patch Service Manager,
JavaScript
Description:
SCOPE OF THE PROJECT:
The client is seeking an experienced System Center Service Manager administrator. The primary focus of this role is maintaining System Center infrastructure and intaking new requests into Service Manager, Working in the Cireson Web Portal and Developing workflows in System Center Orchestrator.
DAILY DUTIES / RESPONSIBILITIES:
Essential Responsibilities:
1. The Service Manager Engineer will report to the client. They will work with the client business units to collect and develop requirements for System Center Service Manager request and service offerings. The position is focused on administration and creation of new requests.
2. Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows.
3. Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service request offerings.
4. Maintain, update, patch Service Manager, Orchestrator, and Cireson.
5. Develop Reporting on Service Manager Usage.
6. Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager request offerings.
7. Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment and make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.
8. Some afterhours project and platform support will be expected.
Program Experience:
Current or recent experience with Microsoft System Center Service Manger is required and will be given the highest weight. Experience should include well documented success with previous Microsoft System Center projects.
Technical Knowledge:
Recent experience related to any or all the following technologies would be considered required for this position:
MS System Center Service Manager
MS System Center Orchestrator
Cireson web portal for Service Manager
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Minimum 3 years of working in a development role supporting Microsoft System Center Service Manager. Candidate needs to be able to demonstrate a deep understanding of services & features, site design & best practices.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Working knowledge of Cireson web portal for Service Manager
2. Working knowledge of System Center Orchestrator
REQUIRED EDUCATION/CERTIFICATIONS:
1. Bachelor’s degree and/or 5 years of recent related work experience
PREFERRED EDUCATION/CERTIFICATIONS:
1. Microsoft Server Administration Related Certifications
Notes:
Fully onsite (5 days in office)
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Binodh M.T
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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