Responsibilities
Manage the implementation and optimization of software applications, ERP systems, and reporting tools
Write and assist in writing user stories, test cases, and training materials
Participate and/or lead morning standup sessions and perform training or assist in training as needed
Take ownership of the Azure DevOps work management system
Lead and own small to medium size technology projects from ideation through completion with minimal supervision
Collaborate with IT, Operations, Finance, and other departments to understand needs and deliver technology-driven solutions
Evaluate existing systems and workflows, making recommendations for upgrades or process improvements
Coordinate with vendors and service providers to ensure effective technology support and solutions
Ensure accurate and timely development of reports, dashboards, and performance metrics
Oversee testing, quality assurance, and documentation of system changes and upgrades
Prepare and present findings, recommendations, and project updates to executive leadership
Ensure compliance with internal policies, industry standards, and data security regulations
Assist with technology budgeting, forecasting, and cost analysis
Perform other related duties as assigned
Qualification
ERP/CRM systemsSQLBusiness process analysisDatabase managementReporting toolsProject managementAnalytical skillsMicrosoft Office SuiteData security knowledgeCommunication skillsProblem-solving skills
<>Required
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field required
5+ years of technology or systems analysis experience, with at least 2 years in a supervisory/management role
Strong understanding of business process analysis, system implementation, and ERP/CRM systems
Knowledge of SQL with the ability to read and interpret simple and medium queries in complexity
Experience with database management, reporting, and analytics tools
Excellent problem-solving, analytical, and project management skills
Strong verbal and written communication abilities
Ability to manage multiple priorities and deadlines effectively
Proficient in Microsoft Office Suite and relevant business intelligence/reporting software
Knowledge of data security, compliance, and IT governance best practices
<>Preferred
Master's degree preferred
Experience in a distribution environment is a plus
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