ServiceNow Lead/Architect

Remote • Posted 7 hours ago • Updated 7 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Artificial Intelligence
  • IT Service Management
  • Innovation
  • Jersey
  • Leadership
  • Legal
  • Recruiting
  • Service Delivery
  • ServiceNow
  • Workflow

Summary

ServiceNow Lead/Architect

Introduction:

We are seeking an experienced ServiceNow Leader to join our team in New Jersey (Hybrid) and play a key role in driving enterprise-scale platform transformation. As a ServiceNow Architect, you will act as a trusted advisor to executive leadership, guiding platform strategy and driving innovation beyond implementation.

Responsibilities:

  • Design and deliver enterprise-scale ServiceNow platforms independently
  • Lead delivery teams and large transformation programs
  • Implement IT Service Management (ITSM) and HR Service Delivery (HRSD)
  • Utilize expertise in platform architecture, governance, integrations, and ServiceNow best practices
  • Collaborate with stakeholders to understand business requirements and translate them into technical solutions
  • Guide leadership decisions and influence platform strategy
  • Drive innovation through AI, workflow automation, and platform modernization initiatives

Requirements:

Required Skills:

  • 8+ years of ServiceNow architecture and solution leadership experience
  • Proven track record of designing and delivering enterprise-scale ServiceNow platforms
  • Experience leading delivery teams and large transformation programs
  • Hands-on experience implementing ITSM and HRSD
  • Experience with Source-to-Pay (S2P) and Legal Service Delivery is a plus
  • Deep expertise in platform architecture, governance, integrations, and ServiceNow best practices

Preferred Skills:

  • CTA-level architecture experience
  • Multiple ServiceNow certifications
  • Experience with Artificial Intelligence (AI), Agentic AI, workflow automation, and platform modernization initiatives

This ServiceNow Lead/Architect role offers a unique opportunity to make a significant impact on platform transformation and drive innovation within the organization. If you are a motivated professional with a passion for IT Service Management and a desire to lead and inspire teams, we encourage you to apply.

To apply, please send your updated resume to .

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: PTPMKbM3UzdMW75
  • Position Id: 9009596
  • Posted 7 hours ago
Contact the job poster
TK

Tejas Kulkarni

Recruiter @ Telemerge IT Services Pvt. Ltd.
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