Help Desk Analyst

Skill

Required / Desired

Amount

of Experience

Advanced computer skills are required that aligns with the Job Description

Required

8

Years

Ability to multitask and to determine root cause of problems and implement solutions,

Required

8

Years

Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions

Required

8

Years

customer relations skills

Required

8

Years

good verbal and written communication skills

Required

8

Years

proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)

Required

8

Years