Description We are seeking a hands-on Yardi Administrator to take ownership of day-to-day Yardi support, ticket resolution, and small enhancement projects. This Yardi Administrator role is critical in centralizing Yardi expertise and alleviating an existing team member who is currently managing a high volume of system-related work.
This Yardi Administrator role is a highly interactive role requiring strong troubleshooting skills, functional Yardi knowledge, and the ability to work closely with end users to resolve issues in real time. This Yardi Administrator role is for an onsite long term contract to fulltime position.
Key Responsibilities
- Serve as the primary owner of Yardi application support, managing a high volume of tickets related to:
- User errors and training gaps
- Data inconsistencies and corrections
- Workflow and process-related questions
- Troubleshoot and resolve issues by:
- Walking users through problems step-by-step
- Explaining system behavior and proper usage
- Applying backend fixes and data updates as needed
- Support a Yardi v7 (legacy) environment while assisting with the transition to Yardi Elevate
- Execute small enhancement projects including configuration updates, cleanup efforts, and process improvements
- Provide functional support across key Yardi modules:
- Procure-to-Pay
- Financials (basic accounting processes)
- Residential / Public Housing
- Inspections
- Maintenance applications and integrations
- Act as a liaison between business users and technical teams when needed
Requirements Required Qualifications
- Hands-on experience supporting Yardi in a production environment
- Strong understanding of public housing and/or residential housing workflows
- Knowledge of financial processes, especially Procure-to-Pay
- Excellent communication and end-user support skills (patience, clarity, and empathy required)
- Proven ability to manage tickets and small projects independently
- Comfortable working in a legacy system environment (Yardi v7)
- Willingness to work onsite across two locations
Reporting & Data (Nice to Have)
- Run and support existing Yardi reports
- Modify or troubleshoot SQL-based reports
- Assist with ad hoc reporting requests
- Exposure to BI tools or reporting platforms is a plus
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Never miss an opportunity! Create an alert based on the job you applied for.