Developer - Salesforce II

job summary:

Platform Support & Integrations

Maintain and troubleshoot existing platform integrations within client Marketing Cloud

Support the development and deployment of new integrations as needed

Diagnose and resolve integration failures, data flow issues, and API-related errors

Document integration configurations and changes for team knowledge continuity

Security & Compliance

Execute security updates and patches across the SFMC platform in alignment with internal security policies

Ensure platform configurations adhere to client security standards and best practices

location: Telecommute

job type: Contract

salary: $55.25 - 50.25 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Platform Support & Integrations

Maintain and troubleshoot existing platform integrations within client Marketing Cloud (SFMC)

Support the development and deployment of new integrations as needed

Diagnose and resolve integration failures, data flow issues, and API-related errors

Document integration configurations and changes for team knowledge continuity

Security & Compliance

Execute security updates and patches across the SFMC platform in alignment with internal security policies

Ensure platform configurations adhere to client security standards and best practices

Support audit preparation and remediation activities as needed

OKTA Support

Assist with OKTA identity and access management related to the SFMC platform

Troubleshoot SSO, provisioning, and authentication issues for Marketing Cloud users

Coordinate with the internal Identity & Access Management team on escalations

Platform Optimizations

Identify and implement opportunities to improve platform performance, reliability, and maintainability

Review and optimize data extensions, automations, and sending configurations

Provide recommendations for long-term platform health

Ticket Management

Actively monitor and respond to inbound requests for SFMC support submitted via the Slack support channel

Triage, prioritize, and resolve SFMC-related tickets in a timely manner

Maintain clear communication with requestors throughout the ticket lifecycle

Escalate complex issues appropriately and document resolution steps

qualifications:

5+ years of hands-on experience with client Marketing Cloud

Strong proficiency in SFMC core features: Email Studio, Journey Builder, Automation Studio, Contact Builder, and Data Extensions

Experience with platform integrations (REST/SOAP APIs, Marketing Cloud Connect, etc.)

Familiarity with OKTA or similar SSO/identity management platforms

Solid understanding of email deliverability, data hygiene, and compliance best practices (CAN-SPAM, GDPR)

Ability to work independently, manage a ticket queue, and prioritize competing demands

Strong written and verbal communication skills

Preferred Qualifications

client Marketing Cloud certification (Consultant or Developer)

Experience supporting enterprise-scale SFMC implementations

Familiarity with client's internal tooling and processes

Prior contractor or consulting experience in a fast-paced marketing technology environment

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.