Functional Analyst (Operations Support)

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • OPERATIONS ANALYST
  • FUNCTIONAL ANALYST
  • OPERATIONS SUPPORT
  • PROCESS ANALYST
  • ANALYSIS
  • ROOT CAUSE
  • TROUBLESHOOTING
  • PROBLEM SOLVING
  • SOP
  • PROCESS DOCUMENTATION
  • DOCUMENTATION
  • EXCEL
  • MICROSOFT OFFICE

Summary

Company Description 
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation. 

RoleFunctional Analyst (Operations Support)
Location100% Remote
Type: Contract-to-Hire (C2H)
 
Overview
We are seeking a Functional Analyst I to support operations by analyzing system issues, improving processes, and providing operational support. This role requires strong analytical thinking, attention to detail, and the ability to document and communicate effectively.
 
Key Responsibilities
  • Analyze operational issues and perform root cause analysis.
  • Recommend and support implementation of solutions.
  • Provide operational support and guidance to users.
  • Develop and maintain SOPs and process documentation.
  • Conduct testing and validation of system updates.
  • Track and resolve system and process issues.
  • Create reports and support operational analysis.
Required Qualifications
  • Bachelor’s degree in Business Administration or related field.
  • 2+ years of experience in operations, business analysis, or support role.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office (Excel, Word).
  • Excellent communication skills..
  • Ability to work independently in a fast-paced environment.
Preferred Qualifications
  • Experience with EDI or healthcare systems.
  • Exposure to process improvement initiatives.
  
Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status. 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10483685
  • Position Id: 26-00340
  • Posted 2 hours ago
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