Cynosure Technologies LLC
Cynosure Technologies LLC

Telecommunications Manager (Cisco VoIP solutions) at Austin, TX (Hybrid)

Hybrid in Austin, TX, US • Posted 4 hours ago • Updated 4 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • VoIP
  • Video
  • Voice
  • Cisco
  • Change Management
  • Collaboration
  • LAN
  • Computer Networking
  • WAN
  • SD
  • Wireless Communication
  • Supervisory Management
  • Network Monitoring
  • Leadership
  • Incident Management
  • Telecommunications
  • Problem Solving
  • Network

Summary

Job Title: Telecommunications/Network Manager 2 -

Work Location: Austin, TX, hybrid job

Job Description:
Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms

  • Oversee daily operational activities, including incident management, problem resolution, and service availability
  • Serve as escalation point for high-priority network and infrastructure issues
  • Coordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functions
  • Support ongoing and planned initiatives, including: SD-WAN implementation and optimization Network monitoring and observability tools (e.g., ThousandEyes, AppDynamics) Security integrations (e.g., Secure Workload, NGFW, identity services)
  • Provide vendor coordination and oversight for network-related services and contracts
  • Ensure compliance with Agency security standards, policies, and regulatory requirements
  • Participate in change management processes and ensure proper documentation and approvals
  • Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiatives
  • Provide status reporting, risk identification, and mitigation planning to leadership
  • Maintain documentation of network architecture, processes, and operational procedures
  • Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager

  1. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

7

Required

Minimum of seven (7) years experience performing supervisory/management work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals.

7

Preferred

Minimum of seven (7) years of experience with administration, maintenance, and design of Cisco VoIP solutions is required.

5

Preferred

Minimum of five (5) years experience managing a networking team in a highly complex environment.

5

Preferred

Experienced with implementation and support of 24x7x365 network, voice, and video environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123013
  • Position Id: 8938960
  • Posted 4 hours ago
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