Hi, The Following
Requirement are given below Role: Network Services Manager Location: Austin, Texas (Hybrid)
Client: State of Texas
Department: DFPS (Department of Family and Protective Services)
Duration: 12 Months
Experience: 12+ Job Description:
leadership and oversight of Network Services operations, including WAN, LAN,
wireless, SD-WAN, and network security platforms
daily operational activities, including incident management, problem
resolution, and service availability
as escalation point for high-priority network and infrastructure issues
and prioritize workload across Network Services teams, including infrastructure
and security-focused functions
ongoing and planned initiatives, including:
implementation and optimization
monitoring and observability tools (e.g., ThousandEyes, AppDynamics)
integrations (e.g., Secure Workload, NGFW, identity services)
vendor coordination and oversight for network-related services and contracts
compliance with Agency security standards, policies, and regulatory
requirements
in change management processes and ensure proper documentation and approvals
with Infrastructure Engineering, Data Center, Telecom, and Security teams to
support cross-functional initiatives
status reporting, risk identification, and mitigation planning to leadership
documentation of network architecture, processes, and operational procedures
knowledge transfer and continuity planning for the return of the permanent
Network Services Manager
Candidate Skills and
Qualifications
of 7 years experience performing supervisory/management work including
providing clear direction to subordinates; promoting teamwork and motivating
others to accomplish goals
of 7 years of experience with administration, maintenance, and design
of Cisco VoIP solutions is required
of 5 years experience managing a networking team in a highly complex
environment
with implementation and support of 24x7x365 network, voice, and video
environment.
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