Deskside Support Technician

Charlotte, NC, US • Posted 3 hours ago • Updated 30 minutes ago

Full Time

On-site

USD28 - USD28/hr

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Deskside Support Technician

Summary

job summary:

We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.

location: Charlotte, North Carolina

job type: Solutions

work hours: 6am to 4pm

education: High School

responsibilities:

Job Duties -

- Install, Configure And Troubleshoot Both In-House And Third-Party Applications

- Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops

- Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices

- Image, Configure And Deploy Desktops And Laptops To End Users

- Engage With And Escalate Tickets To Senior Technicians

- Work With Other IT Teams On Projects And Cases

- Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)

- Troubleshoot Connectivity Issues With Users Onsite and Remote

- Setup, Configure And Troubleshoot Virtual Machines

- Complete Other Tasks As Necessary

- Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved

qualifications:

Job Requirements -

- 1+ years experience in an IT support environment

- Strong Organizational Skills

- Strong Interpersonal Skills

- Strong Customer Service Skills

- Strong Team Mentality

- Strong Annotation Skills

- Strong Problem-Solving Skills

Desired Skills & Experience -

Experience With ServiceNow Is a Plus

IT Certifications Are a Plus

Completed Training Courses/Boot Camps Are a Plus

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxsapwma1
Position Id: 1326358
Posted 3 hours ago

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