Dahl Consulting
Dahl Consulting

Technical Support Engineer | Level II

Hartford, CT, US • Posted 2 days ago • Updated 2 days ago
Contract W2
On-site
Depends on Experience
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Job Details

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Summary

Title: Technical Engineer
Location: Hartford, CT
Job Type: Contract (12 Months)
Compensation: $30- $45 per hour W2 (no C2C)
Industry: Insurance & Financial Services
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About the Role
Our firm is partnered with a large, enterprise-level organization in the insurance and financial services industry to identify a skilled Technical Engineer to support onsite technology operations. This role is ideal for a hands-on technical professional who enjoys working directly with end users, leading technical initiatives, and supporting a broad range of IT infrastructure in a corporate environment.
Job Description
The Technical Engineer will provide installation, support, and troubleshooting services across network, server, workstation, audio/video, voice, and facility technologies. This role involves direct customer interaction, project leadership, and collaboration with internal IT partners to ensure a reliable and efficient technology environment.
What You Will Do
  • Lead, plan, coordinate, and deliver technical support for the implementation and installation of computers, network equipment, servers, audio/video systems, and associated peripherals in alignment with enterprise standards.
  • Serve as a technical lead on complex projects and initiatives.
  • Diagnose, document, and resolve hardware, software, network, audio/video, and facility-related issues.
  • Build and maintain strong working relationships with customers, management, engineering partners, and peers.
  • Provide guidance to customers regarding equipment standards, usage, and expenditures.
  • Use analytical, technical, and business knowledge to support operational needs across the organization.
  • Coach and mentor team members while assisting with task coordination and project delivery.
  • Adhere to corporate policies related to asset management, travel expenses, and overtime.
  • Represent IT professionally and act as a role model aligned with organizational culture.
  • Perform additional duties as assigned.
Qualifications
Requirements
Required
  • Strong troubleshooting skills across desktop, laptop, network, and peripheral technologies.
  • Minimum of 3 years of customer-facing end-user technology support experience.
  • Active driver’s license (used for commuting purposes).
  • High school diploma or equivalent.
  • Ability to work full time onsite in a corporate office environment.
Preferred
  • Advanced knowledge of Microsoft operating systems and Microsoft Office products.
  • Experience supporting macOS, iOS, and related devices.
  • Working knowledge of:
    • Desktop and laptop hardware configurations
    • Telephony and VOIP systems
    • Audio/video and collaboration technologies
    • Server functionality and configurations
    • Network topology and operating systems
  • Strong customer service, interpersonal, and communication skills (written and verbal).
  • Demonstrated leadership and project management capabilities.
  • Ability to manage multiple projects while maintaining day-to-day support responsibilities.
  • Proven ability to prioritize work in a fast-paced, changing business environment.
  • Experience accurately assessing customer needs and resolving issues with urgency and professionalism.
  • Ability to work effectively both independently and within a team-oriented environment.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!


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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109792
  • Position Id: 29212
  • Posted 2 days ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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