IT Incident and Event Management Specialist

5+ years of experience monitoring and troubleshooting with two or more of the following APM tools, including AppDynamics, DynaTrace, Splunk, Aternity, or SolarWinds 5+ years of experience with systems administration and operations, including maintaining responsibility for overseeing operational performance, and performing performance trend analysis and alert generation for failed or failing services in a professional IT work environment Experience with ServiceNow, SolarWinds and Dynatrace 2+ yea

IT Software Engineer Operational & Production Support FocusRemote Key ResponsibilitiesProvide L2/L3 production support for critical business applications.Monitor application health, system performance, and batch jobs.Troubleshoot and resolve production incidents within defined SLAs.Perform root cause analysis (RCA) and implement preventive measures.Work closely with development, QA, DevOps, and infrastructure teams.Support deployments, releases, and environment configurations.Maintain documentat

Key Responsibilities Design and implement #Performance #test #strategies for $MDM applications and services. Develop and execute load, stress, endurance, and scalability testing. Analyze system performance metrics and identify bottlenecks across application, database, and infrastructure layers. Validate performance of data ingestion, data synchronization, data matching, and data governance workflows. Work closely with #MDM #architects, developers, and infrastructure teams to resolve performance

Job Title: IT Support Specialist Location: Miami, Florida Type: Contract to Hire Contractor Work Model: Onsite IT Endpoint Analyst Under limited direct supervision, provides technical support for the installation, repair, and maintenance of personal endpoint devices (desktops, laptops, tablets, mobile) and related software/hardware used by employees, contractors or clients. Handles a range of troubleshooting activities to resolve identified questions, issues and problems with individual and g