IT Incident Manager

Location / Remote: Remote (must live within the continental U.S.); quarterly travel to Atlanta, GA required Employment Type: Indefinite W-2 or 1099/IC contract (will extend annually) Compensation: Up to $55/hour W-2 or up to $62/hour 1099/IC (commensurate with experience) Benefits: Medical, dental, vision, LTD/STD, HSA/FSA, term life, and optional supplemental insurance coverage available for W-2 employees (including family coverage if needed) Job Summary: We are seeking a Senior Problem & Incid

5+ years of experience with systems administration and operations, including maintaining responsibility for overseeing operational performance, and performing performance trend analysis and alert generation for failed or failing services in a professional IT work environment 5+ years of IT documentation support such as standard operating procedure creation, requirements capture, playbook creation/updating, etc 5+ years of experience monitoring and troubleshooting with two or more of the followin

IT Software Engineer Operational & Production Support FocusRemote Key ResponsibilitiesProvide L2/L3 production support for critical business applications.Monitor application health, system performance, and batch jobs.Troubleshoot and resolve production incidents within defined SLAs.Perform root cause analysis (RCA) and implement preventive measures.Work closely with development, QA, DevOps, and infrastructure teams.Support deployments, releases, and environment configurations.Maintain documentat

Hi, Please find attached job description below and do let me know if you have anyone on this. Job Role :: Dynatrace Engineer Job Location :: Remote Note: Candidate should have knowledge of Dynatrace gen3 UI, APIs, and advanced dashboards, cloud integrations, anomaly detection, open pipeline for log ingest Key Responsibilities: Design and implement observability strategies using Dynatrace for application performance monitoring (APM), infrastructure monitoring, and log analytics.Serve as the Dyn