Lead Product Designer

Job#: 3057915

Job Description:

Job Title: Lead Product Designer

Location: Remote- EST hours

Duration: 6 months with huge potential for conversion or extension

Job Description:

Seeking an experienced Lead Product Designer to provide senior-level product design leadership across digital experiences.

This individual will independently lead complex design work from problem definition through implementation, partnering with Product, Engineering, Research, Analytics, Marketing, and Operations to deliver intuitive, accessible, and measurable customer experiences.

This is a lead-level individual contributor engagement, this is not a junior production design or web-development role.

The contractor is expected to operate with a high degree of autonomy, own significant bodies of design work, provide senior design judgment, influence product direction, and raise the quality of work across the team.

Responsibilities:

Lead experience design for complex features, journeys, and product initiatives across app, web, kiosk, loyalty, and related digital touchpoints.

Translate customer needs, business objectives, research, and technical constraints into clear experience direction and executable designs.

Own work from problem framing through user flows, interaction design, prototyping, validation, detailed design, and implementation.

Partner with Product and Engineering to influence requirements, priorities, tradeoffs, and delivery decisions.

Use research, analytics, usability testing, and customer feedback to identify opportunities and validate solutions.

Apply and evolve design-system patterns while ensuring accessible, consistent, high-quality experiences.

Lead design critiques and cross-functional working sessions, clearly communicating design rationale and recommendations.

Provide design QA and partner with Engineering through implementation to ensure experience quality.

Mentor and provide design direction to other designers when appropriate, without formal people-management responsibility.

Experience & Qualifications:

Demonstrated experience leading product design for complex digital products or connected customer journeys.

Strong portfolio demonstrating product thinking, interaction design, systems thinking, visual execution, and measurable outcomes.

Advanced proficiency in Figma, prototyping, interaction design, information architecture, accessibility, and design systems.

Experience independently navigating ambiguity and aligning cross-functional stakeholders.

Strong understanding of customer research and data-informed product design.

Excellent facilitation, communication, and stakeholder-management skills.

Experience with restaurant, retail, commerce, loyalty, marketplace, or similarly complex consumer experiences preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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