Role Focus • Maintain and enhance an existing Salesforce org used by internal Amazon teams. • Support ongoing platform stability, bug resolution, technical debt cleanup, and performance tuning. • Lead or contribute to Salesforce org migrations, including data migration, metadata refactoring, and integration updates. • Ensure smooth operation of business critical workflows during and after migration events. Key Responsibilities • Diagnose and resolve production issues across Apex, Lightning components, integrations, and automation. • Perform root cause analysis and implement long term fixes to improve system reliability. • Support org consolidation, Hyperforce migrations, or instance to instance moves (common in Amazon’s internal restructuring cycles). • Refactor legacy Apex, Visualforce, and workflow rules into modern patterns (Flows, LWC, modular Apex). • Maintain CI/CD pipelines and ensure safe deployment practices across multiple sandboxes. • Collaborate with business users, program managers, and cross functional engineering teams to plan migration timelines and minimize downtime. • Create and maintain documentation for support processes, migration steps, and system architecture. |