Service Desk Personnel

Nashville, TN, US • Posted 15 hours ago • Updated 12 hours ago
Contract W2
Contract Corp To Corp
On-site
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Service Desk Personnel

Summary

Job Title: Service Desk Personnel
Location: Nashville, TN
Active Directory Management:
  • Able to navigate Different OUs
  • Able to look up attributes
  • Able to reset password and unlock accounts.
  • iOS Management, Support, and Deployment
Setting up new phones/Ipads:
  • Resetting iTunes accounts
  • Resetting network settings
  • Backup/Restore device data
Video Conferencing:
  • Cisco WebEx
  • MS Teams
  • Cisco Presence video solutions
Network troubleshooting:
  • Internal vs external
  • VPN
  • LTE
  • Wifi
Application Troubleshooting:
  • Account permission
  • Compatibility settings
  • Browser vs installed
  • Remote support
  • MSRA
  • RDP
  • TEAMs
  • Webex
  • Hardware Deployment
ServiceNow:
  • Ticket management
  • Ticket assignment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10106248
  • Position Id: 2026-3939
  • Posted 15 hours ago
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