IT Service Desk Analyst/ Service Desk Technician

Client: State of TN/TN DOT Job ID: 65469 Job Title: Service Desk Personnel Location: 312 Rosa Parks Avenue, Suite 15 Nashville, Tennessee 37243 Estimated Duration: 04/13/2026 - 04/13/2027 Onsite Description Work Location: 312 Rosa Parks Avenue Nashville, TN 37243 Must be able to lift at least 50 pounds. IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting Server Print Q

We are seeking a skilled Service Desk Personnel to provide Tier I/II technical support in a fast-paced environment. The ideal candidate will have strong customer service skills, hands-on IT support experience, and the ability to manage high call volumes while delivering excellent end-user support. Job ID - 65469 Job Title Service Desk Personal Location Nashville, TN 37243 Duration Long Term Contract Must be able to lift at least 50 pounds. IT Call Center Experience preferred Able to handle

Job Title: Service Desk Analyst (Onsite) Location: Nashville, TN Duration: 12 months Pay Rate: $25/hr on W2 all inclusive Note: Must be local to Tennessee / Reasonably close to Nashville,TN Job Description IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting Server Print Queue, and local Queues Active Directory Management Able to navigate Different OUs Able

Job Title: Service Desk Personnel Location: Nashville, TN Active Directory Management: Able to navigate Different OUs Able to look up attributes Able to reset password and unlock accounts. iOS Management, Support, and Deployment Setting up new phones/Ipads: Resetting iTunes accounts Resetting network settings Backup/Restore device data Video Conferencing: Cisco WebEx MS Teams Cisco Presence video solutions Network troubleshooting: Internal vs external VPN LTE Wifi Application Troublesho