Service Desk Personnel

NASHVILLE, TN, US • Posted 3 days ago • Updated 3 days ago
Part Time
Full Time
On-site
$25/hr
Fitment

Dice Job Match Score™

📋 Comparing job requirements...

Job Details

Skills

  • IT Call Center Experience

Summary

Service Desk Personnel



Location : Nashville, TN 37243



Estimated Duration : 08/17/2026 - 08/17/2027



Days : Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No



Hours/Day : 7.5



Time Zone



CST





Shifts



Start Time





End Time





Description





Active





Shift 1



8:00 AM





4:30 PM









Yes









































Description



THIS REQUISITION IS BEING REOPENED FOR ADDITIONAL CANDIDATE SUBMISSIONS





Must be able to lift at least 50 pounds.



IT Call Center Experience preferred



- Able to handle call volume of up to 30 calls per day.



People/Customer Service skills required



Printer Administration and Troubleshooting

- Server Print Queue, and local Queues



Active Directory Management



- Able to navigate Different OUs



- Able to look up attributes



- Able to reset password and unlock accounts.



iOS Management, Support, and Deployment



- Setting up new phones/Ipads



- Resetting iTunes accounts



- Resetting network settings



- Backup/Restore device data



Video Conferencing



- Cisco WebEx



- MS Teams



- Cisco Presence video solutions



Network troubleshooting



- Internal vs external



- VPN



- LTE



- Wifi



Application Troubleshooting



- Account permission



- Compatibility settings



- Browser vs installed



Remote support



- MSRA



- RDP



- TEAMs



- Webex



Hardware Deployment



ServiceNow



- Ticket management



- Ticket assignment


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10525864
  • Position Id: 110871
  • Posted 3 days ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Nashville, Tennessee

Today

Easy Apply

Contract

27 - 33

Nashville, Tennessee

Today

Easy Apply

Contract

$20 - $25

Nashville, Tennessee

Today

Easy Apply

Contract, Third Party

Depends on Experience

Nashville, Tennessee

3d ago

Easy Apply

Contract, Third Party

$28 - $30

Search all similar jobs