ServiceNow ITOM Developer

Remote • Posted 60+ days ago • Updated 20 hours ago
Contract Independent
Contract W2
6 Months
No Travel Required
Remote
$70 - $80/hr
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • Amazon Web Services
  • Analytical Skill
  • Cloud Computing
  • Communication
  • Configuration Management Database
  • Customer Facing
  • Dashboard
  • Data Integrity
  • Data Modeling
  • Dynatrace
  • Event Management
  • Good Clinical Practice
  • Google Cloud Platform
  • IT Operations
  • JavaScript
  • Knowledge Transfer
  • Mapping
  • Mentorship
  • Microsoft Azure
  • Network Design
  • Normalization
  • Orchestration
  • Roadmaps
  • Scripting
  • Sensors
  • Servers
  • ServiceNow
  • SolarWinds
  • Splunk
  • Testing
  • Zabbix
  • ITOM
  • CMDB
  • dissovery
  • event managemnt
  • Service mapping

Summary

Role: ITOM

Location: Remote

Length of Contact: 6 months

Rate: $70 c2c

We are seeking a highly skilled ServiceNow ITOM Consultant to lead and support the design, development, and implementation of IT Operations Management solutions on the ServiceNow platform. This role focuses on delivering intelligent operations by automating and enhancing visibility into infrastructure, services, and dependencies through modules such as Discovery, Service Mapping, Event Management, and CMDB.

Key Responsibilities:

  • Implement and configure ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and CMDB.
  • Work with stakeholders to gather requirements and align ITOM capabilities with business objectives.
  • Configure MID Servers, patterns, probes, sensors, and integrations with various infrastructure components.
  • Design and implement health dashboards and event correlation rules.
  • Maintain CMDB data integrity, normalization, and reconciliation rules.
  • Integrate ServiceNow ITOM with third-party tools (e.g., SolarWinds, Dynatrace, Zabbix, Splunk).
  • Conduct workshops and assessments to define ITOM roadmaps and strategies.
  • Support ServiceNow upgrades, patching, and testing of ITOM applications.
  • Provide knowledge transfer and mentorship to clients or internal teams.

Requirements:

  • 3+ years of hands-on experience implementing ServiceNow ITOM modules.
  • Strong expertise in Discovery (both horizontal and top-down), Service Mapping, and Event Management.
  • Solid understanding of network, infrastructure, cloud (AWS, Azure, Google Cloud Platform), and hybrid environments.
  • Experience with MID Server configuration and troubleshooting.
  • Proficiency in JavaScript, ServiceNow scripting APIs, and Flow Designer.
  • ServiceNow Certified System Administrator (CSA) required.
  • ServiceNow Certified Implementation Specialist ITOM (CIS-ITOM) is highly preferred.
  • Experience with data modeling and maintaining CMDB health.
  • Strong analytical, communication, and client-facing skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91092880
  • Position Id: 8860663
  • Posted 30+ days ago
Contact the job poster
Nicky Lal

Nicky Lal

ServiceNow Practice Manager @ Alldus International Consulting Limited
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