ROLE_DESCRIPTION
"• 1. Lead the design and architecture of Salesforce solutions primarily in marketing cloud and secondary should be Sales Cloud and Service Cloud, ensuring scalability, security, and performance.
• 2. Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation.
• 3. Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements.
• 4. Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives.
• 5. Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems.
• 6. Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs.
• 7. Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations.
• 8. Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle."
SKILLS_REQUIRED
"• Marketing cloud is the primary skill, relevant architect level certifications required
• sales, service cloud experience is also required
• Basic working knowledge of Experience Cloud (Community Cloud) is preferred.
• Hands on experience with Gen AI solutions and architectures required
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
• working knowledge in data migration and integration
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
• Strategy and roadmap building for salesforce features, functionalities and future releases"
ESSENTIAL_SKILLS
"• Marketing cloud is the primary skill, relevant architect level certifications required
• sales, service cloud experience is also required
Hands on experience with Gen AI solutions and architectures required"
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