User Experience/Interaction Designer

Job#: 3034786

Job Description:
Job Requisition: User Experience/Interaction Designer

Job title: User Experience/Interaction Designer

Employment type: Contract

Pricing (internal recruiter guidance): Low Bill Rate: $140/hr; High Bill Rate: $150/hr; Max Bill Rate: $157/hr

Location: Remote / hybrid

Duration: Per client work authorization and resulting contract terms

Start: TBD

Travel / on-call: Minimal travel; on-call not anticipated unless requested and approved

Reports to: Client Project Lead / Engagement Manager

Work authorization: Per client, TDDC MSA, and Apex requirements

Summary: Support user experience and interaction design for the Investigation Management System Improvements effort. This role is ideal for a designer who can translate user needs and business requirements into intuitive workflows, wireframes, and design recommendations for internal enterprise users.

Key responsibilities:

• Conduct user-centered discovery to understand workflow needs, pain points, and usability challenges.
• Create wireframes, mockups, user flows, journey maps, and interaction design concepts.
• Collaborate with business analysts, project managers, and engineers to align design solutions with requirements.
• Recommend improvements to navigation, layout, task flow, and overall user experience.
• Support usability reviews and iterative refinement of proposed solutions.
• Promote practical, consistent, and accessibility-aware design approaches.
• Document design rationale and communicate recommendations to stakeholders.

Required qualifications:

• Experience in UX, interaction design, service design, or similar roles supporting digital products or enterprise systems.
• Demonstrated experience creating wireframes, prototypes, flows, and related design artifacts.
• Strong understanding of usability, user-centered design methods, and interaction design principles.
• Ability to translate business needs and user feedback into actionable design solutions.
• Must meet the applicable TDDC MSA labor category education and experience requirements.

Preferred qualifications:

• Experience with internal workflow systems, case management platforms, or regulated business applications.
• Experience with accessibility-informed design practices.
• Public sector experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.