ServiceNow Architect - Harrisburg, PA (Occasional Travel)

Hi,

we are immediately looking for ServiceNow Technical Architect _ Remote, Harrisburg, PA (Occasional Travel) with one of our direct clients. if you are interested or know someone who is looking for projects, please respond with resume

Position: ServiceNow Technical Architect

Location: Remote, Harrisburg, PA (Occasional Travel)

Roles & Responsibilities:

• Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
• Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
• Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
• Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
• Applies Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
• Applies innovative technology to business processes to develop new solutions and troubleshoot issues
• Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now
• Follows up on outstanding development needs and provides timely status reports to the project manager
• Advises on options, risk and impacts on business/ITIL processes.

Qualifications

• Bachelor s degree in a related field or equivalent experience.
• ITOM CSDM Design Architecture, Architect Diagrams, Technical documents, ServiceNow Health Assessments
• ServiceNow Certifications : CTA, CSA, CIS ITSM CIS Discovery, ServiceNow Ops Technology.
• 10+ years of IT experience with 7+ years in ServiceNow architecture, development, and administration.
• Deep expertise in ServiceNow platform design, custom applications, integrations, CMDB/CSDM, and workflow automation.
• Proven success leading enterprise ServiceNow implementations and platform assessments.
• Strong knowledge of ITIL/ITSM best practices and their technical application within ServiceNow.
• Hands-on experience with JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, REST/SOAP APIs, MID Server, and security/access controls.
• Ability to provide technical leadership, mentor development teams, and advise stakeholders on solution options, risks, and impacts.
• ServiceNow CSA required; CAD and CIS certifications strongly preferred.
• Experience in hospitality or other large, complex enterprise environments preferred.