Servicenow ITSM Developer (W2)

Atlanta, GA, US • Posted 11 hours ago • Updated 11 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Cascading Style Sheets
  • Debugging
  • IT Service Management
  • Production Support
  • ITIL
  • SOAP
  • ServiceNow
  • Scrum
  • Technical Writing
  • UI
  • Testing
  • Workflow
  • Use Cases

Summary

ServiceNow ITSM Developer

Location : Atlanta, No Remote.

Job Description: Responsible for developing and maintaining ServiceNow ITSM solutions, translating business requirements into scalable workflows, integrations, and automated service processes.

Key Responsibilities

  • Configure and customize ServiceNow ITSM modules:
    • Incident Management
    • Problem Management
    • Change Management
    • Request Management
    • Service Catalog
    • Knowledge Management
    • CMDB
  • Develop:
    • Business Rules
    • Client Scripts
    • Script Includes
    • UI Policies
    • UI Actions
    • Workflows / Flow Designer automation
  • Build integrations using REST/SOAP APIs and external enterprise systems.
  • Gather requirements and convert business use cases into technical solutions.
  • Perform testing, deployments, debugging, and production support.
  • Create technical documentation and ensure ITIL alignment.

Required Skills

  • ServiceNow Administration & Development
  • ITSM and ITIL processes
  • JavaScript
  • Flow Designer & Workflow automation
  • REST/SOAP APIs
  • CMDB & Service Catalog
  • ACLs, UI Policies, Client Scripts
  • HTML/CSS basics
  • Agile / Scrum exposure

    ------------------

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91126058
  • Position Id: 9010555
  • Posted 11 hours ago
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Anusha Chenna

Anusha Chenna

Recruiter @ Prohires
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