Salesforce Automation Engineer (QA, Testing & Process Automation)

Job Title: Salesforce Automation Engineer (QA, Testing & Process Automation)

Location: Albany, NY (hybrid)

We are currently seeking candidates who meet the following qualification

• Deliver automated solutions for software processes by discovering requirements, eliminating inefficiencies, and implementing comprehensive process automation across the software development lifecycle
• Ensure quality, reliability, and compliance of platform solutions through automated validation frameworks and intelligent testing strategies
• Gather requirements from stakeholders, identify process bottlenecks and quality gaps, and design and deploy automation solutions that validate configurations, custom development, integrations, and user experiences
• Implement sustainable, scalable automation practices that meet and exceed organizational needs while ensuring solutions comply with business requirements, security standards, and performance expectations before release
• Design and implement sustainable, scalable automation solutions to meet and exceed organizational, program, and project quality objectives
• Discover and eliminate quality problems by gathering requirements and implementing automated process controls
• Create end-to-end automated scenario testing across systems, identifying risk areas and dependencies early in the development lifecycle
• Review business and technical requirements to define automation scope, test coverage, and validation strategies
• Develop comprehensive test strategies that address both functional and non-functional requirements
• Create and maintain key project deliverables ensuring final product quality and robust QA/QC processes
• Support audit-friendly testing scenarios and compliance validation often required in public sector implementations
• Validate and execute automated test cases across platform standard functionality (workflow automation, validation rules, security models)
• Implement automated validation for specialized workflow components (OmniScripts, FlexCards, DataRaptors/DataMappers)
• Perform hands-on test preparation, execution, and automation across various products and testing frameworks when required
• Guide consultative engagements with stakeholders on quality assurance and process automation challenges
• Act as automation domain lead by coordinating and aligning work of multiple internal and third-party QA resources
• Maintain close alignment with project and engagement managers to support planning and implementation in collaboration with immediate and extended teams

• Experience working on complex projects in a leadership role as an Automation Engineer
• Experience in Salesforce development using various Salesforce products (Service Cloud, Data Cloud, CRM/Case Management)
• Experience in configuring and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business processes and case management
• Salesforce Certified Administrator
• Salesforce Certified App Builder
• Salesforce Certified Advanced Administrator
• Experience in platform data architecture (Objects, Relationships, Schema)
• Experience in security models (Profiles, Permission Sets, Object-Level Security, Field-Level Security, Sharing Rules)
• Experience with enterprise test automation tools (Provar, Selenium WebDriver, SmartBear) and other Salesforce-compatible automation frameworks
• Experience with custom programming (Apex) from a consumer and testing perspective
• Experience with modern web component frameworks (Lightning Web Components) for validation testing
• Experience testing and validating custom component behavior, integration points, and user interactions
• Experience testing OmniStudio components (OmniScripts, FlexCards, DataRaptors/DataMappers)
  
  If you meet these qualifications, please submit your application via link provided in Linkedin
  Kindly do not call the general line to submit your application.