Mandatory Qualifications
Level II- More than seven (7) years of experience working on complex projects
with 2 or more years in a leadership role as a Automation Engineer
Three (3) years of Salesforce development experience using various Salesforce
products (e.g. Service Cloud, Data Cloud , CRM/Case Management etc).
Three (3) years of experience in configuring and customizing Salesforce
solutions using declarative tools (Flows, OmniStudio, Validation Rules) and
Apex/LWC where
needed to automate business process and case management processes.
Desirable Qualifications
Salesforce Certified Administrator
Salesforce Certified App Builder
Salesforce Certified Advanced Administrator
Two (2) Years experience in of platform data architecture (Objects, Relationships,
Schema).
Two (2) Years experience in security models (Profiles, Permission Sets, Object-
Level Security, Field-Level Security, Sharing Rules).
Two (2) Years experience with one or more enterprise test automation tools
(Provar, Selenium WebDriver, SmartBear) Other Salesforce-compatible
automation
frameworks.
Two (2) Years experience with custom programming languages (Apex) from a
consumer and testing perspective.
Two (2) Years experience with modern web component frameworks (Lightning
Web Components) for validation testing.
Two (2) Years experience testing and validating custom component behavior,
integration points, and user interactions
Duties and Responsibilities to be performed by the consultant
The Automation Engineer delivers automated solutions for software processes by
discovering requirements, eliminating inefficiencies, and implementing comprehensive
process automation across the software development lifecycle. This role is responsible
for ensuring the quality, reliability, and compliance of platform solutions through
automated validation frameworks, and intelligent testing strategies.
This position focuses on gathering requirements from stakeholders, identifying process
bottlenecks and quality gaps, then designing and deploying automation solutions
that validate configurations, custom development, integrations, and user experiences.
The Automation Engineer must always implement sustainable, scalable automation
practices that meet and exceed organizational needs while ensuring solutions comply
with business requirements, security standards, and performance expectations
practices that meet and exceed organizational needs while ensuring solutions comply
with business requirements, security standards, and performance expectations
Key Responsibilities
• Design and implement sustainable, scalable automation solutions to meet and exceed
organizational, program, and project quality objectives
• Discover and eliminate quality problems by gathering requirements and implementing
automated process controls
• Create end-to-end automated scenario testing across systems, identifying risk areas
and dependencies early in the development lifecycle
• Review business and technical requirements to define automation scope, test
coverage, and validation strategies
• Develop comprehensive test strategies that address both functional and non-functional
requirements
• Create and maintain key project deliverables ensuring final product quality and robust
quality assurance/quality control (QA/QC) processes
• Support audit-friendly testing scenarios and compliance validation often required in
public sector implementations
• Validate and execute automated test cases across platform standard functionality
(workflow automation, validation rules, security models)
• Implement automated validation for specialized workflow components (OmniScripts,
FlexCards, DataRaptors/DataMappers)
• When required, perform hands-on test preparation, execution, and automation across
various products and testing frameworks
• Guide consultative engagements with stakeholders on their quality assurance and
process automation challenges
• Act as automation domain lead by coordinating and aligning work of multiple internal
and third-party QA resources
• Maintain close alignment with project and engagement managers to support planning
and implementation in collaboration with immediate and extended teams