Technical Team Leader - Salesforce

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role Overview

We are looking for a highly skilled Lead Salesforce Developer with strong expertise in Salesforce Marketing Cloud, along with hands-on experience in Sales Cloud and Service Cloud. The ideal candidate will have 9-10 years of experience, including leading development initiatives, conducting Salesforce Org Assessments, and working with UK clients.

This role requires a combination of technical leadership, architecture understanding, and hands-on development capability across multiple Salesforce platforms.

Key Responsibilities

Leadership & Delivery

• Lead end-to-end Salesforce development projects across Marketing Cloud, Sales Cloud, and Service Cloud
• Provide technical leadership to development teams and ensure adherence to best practices
• Collaborate with stakeholders, architects, and business teams to deliver scalable solutions
• Mentor junior developers and conduct code reviews

Salesforce Development

• Design, develop, and maintain custom solutions using: Apex, Visualforce, Lightning Components (LWC/Aura) Salesforce APIs and integrations
• Implement and enhance Sales Cloud and Service Cloud functionalities
• Work on complex data models, automation, and process optimizations

Marketing Cloud Expertise

• Develop and manage Marketing Cloud solutions including: Journey Builder, Email Studio, Automation Studio AMPscript, SSJS, and personalization strategies
• Integrate Marketing Cloud with core Salesforce platforms and external systems

Salesforce Org Assessments

• Conduct comprehensive Salesforce org health assessments for UK clients
• Analyze system architecture, performance, security, and technical debt
• Provide actionable recommendations, roadmaps, and optimization strategies
• Present findings and solutions to stakeholders and leadership teams

Client Engagement

• Work directly with UK clients in requirement gathering, solution design, and delivery
• Participate in workshops, discovery sessions, and solution evaluations
• Ensure alignment with global standards and compliance requirements

Required Skills & Qualifications

Technical Skills

• Strong expertise in: Salesforce Sales Cloud & Service Cloud Salesforce Marketing Cloud (mandatory)
• Proficiency in: Apex, LWC, Visualforce SOQL/SOSL, Flows, and Process Builder
• Experience with: Marketing Cloud tools (Journey Builder, Email Studio, Automation Studio) AMPscript and/or Server-Side JavaScript (SSJS)
• Integration experience using REST/SOAP APIs, middleware tools

Architecture & Assessment

• Experience in conducting Salesforce Org Assessments / Health Checks
• Strong understanding of: Salesforce best practices, governance, and security models Data architecture and integration design
• Ability to create solution blueprints and optimization strategies

Soft Skills

• Excellent communication and stakeholder management skills
• Experience working with international clients (UK)
• Strong problem-solving and analytical abilities
• Ability to lead teams and manage multiple priorities

Preferred Qualifications

• Salesforce Certifications (highly desirable): Salesforce Platform Developer II Salesforce Application/System Architect Marketing Cloud Consultant / Developer
• Experience with DevOps tools (Copado, Gearset, etc.)
• Exposure to Agile/Scrum methodologies

Experience: 9+ Years

Employment Type: Full-Time

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.