Description
We are looking for a skilled Mobile Device Technician to join our team in Asheville, North Carolina. This long-term contract position is part-time (roughly 10 hours per week), and ideal for an individual with a strong background in mobile device management and IT support. You will play a vital role in managing mobile devices, providing technical assistance, and ensuring seamless user experiences.
Responsibilities:
Manage and oversee the Mobile Device Management (MDM) platform, ensuring devices are effectively enrolled and monitored.
Work part-time (estimated 10 hours per week) onsite in Asheville, NC
Administer Apple Business Manager and Verizon MDM by handling device enrollment, configuring profiles, and assigning users.
Perform provisioning, setup, upgrades, replacements, and decommissioning of mobile devices.
Offer basic IT support for hardware, printers, and peripherals, addressing low-level troubleshooting needs.
Collaborate with external IT teams to escalate and resolve issues beyond mobile device management.
Maintain detailed documentation of processes and keep device inventories accurate and up to date.
Assist end users with mobile-related issues and respond to general IT support requests.
Provide occasional support for Apple iOS devices and other IT systems when required.
Requirements
Proven experience in IT Support, including mobile devices.
Hands-on expertise with Mobile Device Management platforms such as Apple Business Manager, Verizon MDM, JAMF, or similar.
Basic troubleshooting skills for printers, peripherals, and end-user devices.
Strong communication abilities and a customer-focused approach to IT support.
Capability to work independently while managing multiple daily priorities.
Ability to work part-time (estimated 10 hours per week) onsite in Asheville, NC
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 03230-0013378303
- Posted 25 days ago
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