Epic Willow Ambulatory Analyst

Remote • Posted 1 day ago • Updated 7 hours ago
Contract Corp To Corp
Contract W2
6 Months
No Travel Required
Remote
$50 - $55/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Ambulatory Care
  • Documentation
  • Mentorship
  • Epic
  • Willow Ambulatory workflows
  • Workflow Optimization
  • Stakeholder Management
  • Production Support
  • Collaboration
  • Communication
  • Analytical Skill
  • L2/L3 support

Summary

Key Responsibilities

  • Configure, build, and maintain Epic Willow Ambulatory workflows and functionality.
  • Support outpatient medication ordering, prescribing, refill management, and medication reconciliation processes.
  • Manage pharmacy verification, dispensing workflows, formulary setup, and medication protocols.
  • Troubleshoot and resolve complex production support issues, including L2/L3 tickets.
  • Participate in system upgrades, enhancements, testing, and go-live activities.
  • Collaborate with physicians, pharmacists, nursing teams, and cross-functional Epic teams to improve workflow efficiency.
  • Ensure system configurations align with clinical safety standards, medication management best practices, and regulatory requirements.
  • Drive workflow optimization initiatives and continuous system improvements.
  • Provide guidance and mentorship to junior analysts.

Required Qualifications

  • Epic Willow Ambulatory Certification (Mandatory).
  • 5+ years of Epic experience with strong expertise in Willow Ambulatory build, configuration, and support.
  • Hands-on experience with outpatient medication management, prescribing workflows, refill processing, and medication reconciliation.
  • Strong understanding of outpatient pharmacy operations and the medication lifecycle.
  • Experience supporting both implementation and production environments.
  • Proven ability to manage enhancements, issue resolution, and L2/L3 support activities.
  • Excellent stakeholder management, communication, and requirements-gathering skills.
  • Experience working with Epic Hyperspace/Hyperdrive and ticketing tools such as ServiceNow.
  • Strong documentation, analytical, and troubleshooting skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 8998242
  • Posted 1 day ago
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