Progress OpenEdge Production Support

Dear Partner,

Good Morning ,
Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for Progress OpenEdge Production Support, Memphis, TN, Remote need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated.

Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.

Candidate Submission Format - needed from you
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./ Year of graduation
University Name, Location
Last 5 digits of SSN
Country of Birth
Contractor Type

DOB: (dd/mm) mm/dd

Home Zip Code

LinkedIn ID

Assigned Job Details

Job Title : Progress OpenEdge Production Support
Location: Memphis, TN, Remote
Rate : Best competitive rate

Experience: 10-15 years

 Visa : USC

Job Description:

The client is seeking a highly skilled and motivated Progress OpenEdge Production Support specialist to join our team. As a key member of our support organization, you will be responsible for ensuring the smooth operation of our OpenEdge-based applications and providing timely and effective solutions to production issues. This role requires a deep understanding of OpenEdge architecture, strong troubleshooting skills, and the ability to work collaboratively with cross-functional teams.

Job Responsibilities:

• Provide technical support for Progress OpenEdge applications in a production environment.
• Monitor system performance and identify potential issues proactively.
• Troubleshoot and resolve production incidents, including analyzing logs, debugging code, and implementing fixes.
• Collaborate with development, database, and infrastructure teams to resolve complex issues.
• Develop and maintain documentation for support processes and troubleshooting procedures.
• Participate in on-call rotation to provide 24x7 support as needed.
• Implement and maintain monitoring tools to ensure system availability and performance.
• Perform root cause analysis for production incidents and implement preventative measures.
• Manage and prioritize support requests and incidents according to severity and impact.
• Stay up-to-date with the latest OpenEdge technologies and best practices.
• Work with vendors to resolve issues related to OpenEdge software and infrastructure.
• Automate routine tasks and processes to improve efficiency and reduce manual effort.
• Participate in the planning and execution of system upgrades and maintenance activities.
• Contribute to the development of knowledge base articles and training materials for support staff.

Requirements:

• Bachelor''s degree in Computer Science or a related field.
• Proven experience in supporting Progress OpenEdge applications in a production environment.
• Strong knowledge of OpenEdge architecture, including AppServers, databases, and networking.
• Proficiency in Progress 4GL programming language.
• Experience with OpenEdge database administration, including performance tuning, backups, and recovery.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Experience with monitoring tools such as OpenEdge Management or similar.
• Familiarity with ITIL framework and incident management processes.
• Knowledge of Linux/Unix operating systems.
• Experience with scripting languages such as shell scripting or Python.
• Ability to work under pressure and meet deadlines.
• Experience with version control systems such as Git.
• Knowledge of cloud technologies such as AWS or Azure is a plus.

Best,

Bhavani
Recruiter | IT & Digital Marketing

P:
540 W Galena Blvd, Suite 200
Aurora, IL 60506