Project / Program Manager – IT 3

Role Overview

We are seeking a Project / Program Manager (IT 3) to support the CAT AI Assistant, a recently launched digital product. This role focuses on post-launch program execution, scaling initiatives, and cross-functional coordination across multiple teams.

• The Program Manager will help stand up and support a growing program management function, ensuring effective planning, execution, and communication across product, engineering, and business teams.
• This role requires a strong ability to connect multiple workstreams, manage dependencies, and drive alignment in a large matrixed organization.

Key Responsibilities

Program & Project Execution

• Develop and maintain integrated program/project plans, including workstreams, milestones, dependencies, and critical path tracking.
• Track program progress against schedules and commitments, identifying risks and driving corrective actions.
• Coordinate cross-functional dependencies across multiple teams and time zones to ensure smooth delivery.
• Maintain transparency through project plans, risk tracking, and status reporting.

Cross-Functional Coordination

• Work closely with multiple teams including:
  • Product
  • Engineering
  • Machine Integration
  • Connectivity
  • Safety & Regulatory
  • Commercialization
  • Go-To-Market teams

• Facilitate collaboration between product, engineering, AI/data teams, UX, and business stakeholders.
• Act as a bridge between engineering teams and broader business stakeholders.

Governance & Communication

• Lead recurring program execution meetings, standups, and status reviews.
• Prepare and present program updates, leadership briefings, and presentation materials.
• Maintain decision logs, action items, and project documentation for transparency and auditability.

Risk & Issue Management

• Identify program risks, issues, and assumptions early.
• Develop mitigation and contingency plans to maintain program momentum.
• Escalate risks appropriately to stakeholders and leadership.

Continuous Improvement

• Support improvements in project management processes, tools, and reporting cadence to improve program efficiency and predictability.

Required Qualifications

Education & Experience

• Bachelor''s or Master''s degree
• 5+ years of experience in project or program management
• Experience managing complex digital or technology programs

Technical & Professional Skills

• Strong understanding of project management fundamentals, including:
  • Project planning
  • Scheduling
  • Dependency management
  • Critical path analysis
• Experience managing multiple workstreams and cross-functional dependencies.
• Strong risk and issue management capabilities.
• Ability to analyze project data and translate it into clear insights for teams and leadership.
• Experience working in technology or digital delivery environments supporting software, data, or AI-enabled solutions.

Communication & Collaboration

• Excellent communication and stakeholder management skills.
• Ability to work effectively in large, matrixed organizations.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Exposure to AI or AI-powered product development environments (preferred but not required).
• Experience working with engineering-facing programs or technical product teams.
• Familiarity with integration-heavy product ecosystems.
• Industry exposure to construction or mining (nice to have).

Tools & Technologies

Required

• Microsoft Office Suite
  • Microsoft Teams
  • PowerPoint
  • Excel and other MS tools

Preferred

• Azure DevOps
• Aha! (Product Management Tool)

Bonus

• Experience with automation tools for reporting or presentation generation.

Certifications (Optional)

• PMO certification
• Agile certification

Team & Reporting Structure

• Reports to Program Manager – CAT Digital
• Works within a small but growing program management team
• Collaborates closely with:
  • Product teams
  • Engineering teams
  • Marketing & communications
  • Product support teams