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ServiceNow AIOps

Remote • Posted 1 hour ago • Updated 1 hour ago

Contract Independent

Contract W2

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

Machine Learning (ML)
IT Service Management
MI
HLA

Summary

Hi,

Hope you are doing great!

Please find the below Job description

Role- ServiceNow AIOps

Location: Remote (USA)

Duration: Long term contact

Job Description:

Implement and configure ServiceNow AIOps, including:

Event Management
Health Log Analytics (HLA)
Agent client collector implementation and Metric Intelligence (MI)
Machine Learning–based anomaly detection

Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.
Design AIOps architecture, data flows, dashboards, and service health models.
Configure alert rules, correlation logic, noise reduction policies, and service impact models.
Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
Collaborate with Cloud, DevOps, and ITSM teams to deliver end‑to‑end solutions.
Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
Solid knowledge of cloud platforms (AWS/Azure/Google Cloud Platform) and ITIL processes.
Strong analytical and problem‑solving skills.
Excellent communication and client‑facing abilities.
ServiceNow certifications (CSA, CIS‑ITOM, CIS‑Discovery, CIS‑Event Management) good to have.

Thanks & Regards,

Jayasurya,

US IT Recruiter,

Prudent Technologies & Consulting Inc.

1505 Lyndon B Johnson Fwy #327, Dallas, TX 75234

LinkedIn:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: prutx001
Position Id: 8966758
Posted 1 hour ago

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