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ServiceNow Architect

Remote • Posted 8 hours ago • Updated 8 hours ago

Contract W2

Contract Independent

No Travel Required

Remote

Depends on Experience

GLOBAL IT CON LLC

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Artificial Intelligence
Business Process
Cloud Computing
Collaboration
Communication
Continuous Improvement
Stakeholder Management
IT Service Management
IT Management
Scripting
Telecommunications
ServiceNow
Productivity
Mentorship
JavaScript
User Experience
Workflow
NOW Assist
AI

Summary

Role:ServiceNow Architect (NOW Assist)

Location: Remote

Duration: Long Term

Job Description:
We are seeking a highly skilled ServiceNow Architect with expertise in NOW Assist (ServiceNow s AI capabilities) and a strong Telecom domain background. The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions while leveraging AI-driven automation to enhance business processes and user experience.

Key Responsibilities:
Design and architect end-to-end ServiceNow solutions across modules (ITSM, CSM, etc.)
Implement and optimize NOW Assist capabilities for automation and productivity
Lead platform architecture, integrations, and governance standards
Collaborate with telecom stakeholders to align solutions with business needs
Drive AI-powered workflows and continuous improvement initiatives
Provide technical leadership and mentor development teams

Required Skills & Experience:
Proven experience as a ServiceNow Architect
Hands-on expertise with NOW Assist / ServiceNow AI features
Strong Telecom industry experience (mandatory)
Deep knowledge of ServiceNow platform, integrations, and best practices
Experience with scripting (JavaScript), APIs, and cloud environments
Excellent communication and stakeholder management skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90969230
Position Id: 8958197
Posted 8 hours ago

Company Info

About GLOBAL IT CON LLC

GLOBALITCON Inc is a fast growing, end-to-end information technology services and solutions provider working with leading Global 2000 organizations from the Banking & Financial Services, Healthcare, Telecommunications & Media, Technology, Energy & Utilities and Manufacturing & Retail domains. GLOBALITCON Inc delivers highly responsive and innovative solutions that help clients align their IT strategy with business goals to address the most important IT needs through a combination of consulting solutions, proprietary methodologies, assets based services and a Collaborative Engagement Model.

At GLOBALITCON Inc, our team has multiple years of experience helping our clients find the right talent for their needs. We are locally owned, HQ at Virginia, and focus almost exclusively on the Information Technology market. We provide direct placement, contract to hire, and contract only services, and provide a great deal of flexibility within our services. We partner with our customers to learn their environment, processes, and goals, so that we can serve them better. Our goal is to help find the right talent in order to meet business objectives. We are part of your solution!

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