IT Quality Assurance (QA) Analyst

Job Title: IT Quality Assurance (QA) Analyst

Location: Philadelphia, PA 19103
Employment Type: Contract
Experience Required: 5 7 Years

Job Summary

We are seeking an experienced IT QA Analyst to support production and integration testing for mobile and enterprise applications. The ideal candidate will have strong experience testing iOS and Android applications, writing detailed test plans, validating business requirements, and working within Salesforce environments.

This is an execution-focused role requiring strong manual testing expertise, defect documentation, and collaboration with cross-functional teams in an Agile environment.

Key Responsibilities

• Perform manual and functional testing for mobile applications (iPhone, Android, tablets) and web-based enterprise systems
• Validate application functionality across DEV, QA, UAT, and Production environments
• Develop and execute test plans, test cases, and test scenarios based on business and functional requirements
• Participate in integration and end-to-end testing across multiple systems
• Identify, log, and track defects using tools such as Jira, ALM, or Azure DevOps
• Perform regression, system, integration, and UAT testing
• Support Salesforce testing including data validation and integration workflows
• Conduct API validation using Postman or similar tools
• Collaborate with developers, business analysts, and product teams in Agile/Scrum environment
• Maintain QA documentation aligned with SDLC/STLC processes

Required Qualifications

• Bachelor s degree in Computer Science, IT, or related field
• 5 10 years of experience in Software Quality Assurance
• Strong hands-on experience in mobile testing (iOS & Android)
• Experience in production or release validation testing
• Experience writing test plans and executing manual test cases
• Experience with Salesforce testing (Sales Cloud / Service Cloud or integrations)
• Knowledge of SDLC, STLC, Agile, and Scrum methodologies
• Experience using defect tracking tools (Jira, ALM, Azure DevOps)
• Strong analytical and problem-solving skills

Preferred Qualifications

• Experience working with telecom clients such as Verizon, AT&T, or T-Mobile
• API testing experience (REST/SOAP)
• Backend validation using SQL
• Exposure to automation tools (Selenium, Cypress, Appium)
• Experience in enterprise or large-scale production environments