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QA Analyst / Technical Writer

Hybrid in Albany, NY, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Summary

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. 

*This is an exempt position. Salary commensurate with experience*

Overview:
Location: Albany, NY - Hybrid
Salary: $85,000 - $95,000

We are seeking a QA Analyst/Technical Writer who will support our client with performing quality assurance reviews on project deliverables, technical documentation, and work products using established templates, style guides, standards, and checklists. This role will track deliverable activity, report progress, maintain QA dashboards, and collaborate with project stakeholders to ensure work is completed accurately and on time. The ideal candidate is detail-oriented, highly organized, and an excellent written communicator with strong experience reviewing technical documentation and managing deadlines.

Duties:

Conduct quality assurance / quality control checks on project deliverables and work products based on established quality templates and style guides, standards, and checklists
Report on progress on a regular basis
Update the QA team tracker for in-flight and upcoming tasks
Maintain the deliverable tracking dashboard to create leadership status reports on current and upcoming deliverable activity

Mandatory Qualifications:

Associates Degree or combination of experience and education
5+ years of experience as a QA Analyst performing quality assurance on Technical documentation
5+ years of experience working with Microsoft Project
5+ years of experience working with Integrated Eligibility related projects
2+ years of experience working with Medicaid related projects
Familiarity with Microsoft Visio
Excellent attention to detail for reviewing project documents and work products based on QA checklists
Advanced knowledge of Microsoft suite for copy-editing project documents and work products
Ability to collaborate with project stakeholders and team leads to drive deliverable completion by project deadlines
Excellent written communicator that can work with project team members to effectively convey any identified gaps and what needs to be fixed
Ability to self-manage task completion to established deadlines

Desirable Qualifications:

PMP Certification
Familiarity with operating based on established processes defined by the Project Management Plan
Knowledge of Medicaid systems and ability to quickly absorb new information
Ability to plan head on project tasks based on team capacity

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:

Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications

Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes
Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
- You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

AI processing data is retained for a maximum of 90 days, after which it is deleted
All data sent to AI tools is encrypted in transit and at rest
AI tools comply with applicable privacy laws including GDPR and CCPA
Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91116955
Position Id: 9307
Posted 2 hours ago

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