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Job Title: AI Control Tower Product Excellence Architect
Location: Remote
Duration: Temp - 12 months
Pay Range: $100/hr. to 120/hr. (w2)
Job ID: 373668
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking an AI Control Tower Product Excellence Architect to join our dynamic team. The ideal candidate will have strong experience in ServiceNow IRM/GRC and AI governance and a proven ability to design and implement enterprise-scale AI control, compliance, and lifecycle management.
Responsibilities:
- Architect AI asset governance including risk assessments, policy guardrails, control testing, and audit trails.
- Support implementation of ServiceNow AI Control Tower and address technical configuration inquiries.
- Guide compliance posture against NIST, ISO 42001, EU AI Act, and related frameworks.
- Act as SME liaison to product and engineering teams by channeling customer insights to influence roadmap.
- Develop enablement assets, best-practice guides, and reusable implementation content.
Required Skills & Qualifications:
- 8+ years in AI, ML, or Data Science advisory roles.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent.
- 5+ years hands-on ServiceNow IRM/GRC across Policy & Compliance, Risk Management, Audit Management, and Vendor Risk, plus 5+ years overall ServiceNow platform experience.
- Proven experience with AI Control Tower, Agentic AI, or Now Assist implementations.
- Experience integrating IRM with external GRC, security, ERP, and cloud platforms.
- Background in regulatory compliance or information security governance.
Preferred Skills:
- Master's degree for principal-level consideration.
- Familiarity with regulatory frameworks such as SOX, GDPR, DORA, and FedRAMP.
- Experience with Agentic AI patterns including MCP, A2A protocols, LLM orchestration, RAG, and prompt engineering.
- Cloud AI governance across Azure OpenAI, AWS, and Google Cloud Platform.
Certifications:
- ServiceNow CSA and CIS-RC (Risk & Compliance) required.
- ITIL Foundation; CISA, CRISC, or CISSP as differentiators.
- CIS-ITSM and CIS-SecOps preferred.
- Certified Technical Architect (CTA) for principal level.
- AICT Implementation Bootcamp and ServiceNow AI Implementation (SNAII) learning path.
Technical Skills:
- AI Control Tower: policy engine, AI asset lifecycle, and risk guardrails.
- GRC/IRM: Policy & Compliance, Risk Management, Audit, Vendor Risk, and TPRM.
- Regulatory frameworks: NIST, ISO 42001, EU AI Act, SOX, GDPR, DORA, and FedRAMP.
- CMDB/CSDM data architecture, REST/SOAP APIs, IntegrationHub, and MID Server.
- Cloud AI discovery and governance across Azure OpenAI, AWS, and Google Cloud Platform.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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