eCommerce Consultant

Job#: 3023711

Job Description:

Title: eCommerce Consultant

Location: Remote, EST

Pay: $30-40/hr (YOE dependent)

Contract: 6+ month contract

Schedule: M-F 40/hr weeks

Apply here: Please send your updated resume and availibility for a call to Emma at

Role Overview

This role functions as a Data & Digital Platform Specialist supporting large-scale eCommerce and digital system migrations, with a strong emphasis on data integrity, backend operations, stakeholder enablement, and post-migration stability. The position collaborates across Migration, QA, Sales, Customer Support, and Front-Line Support functions to ensure digital platforms, particularly high-volume eCommerce environments are migrated, validated, adopted, and supported with minimal disruption and high data confidence.

With hundreds of thousands of customer records, the role is critical to ensuring accurate data movement, limited defects, strong user adoption, and sustained SLA performance following migration.

Primary Responsibilities:

• Responsible for supporting a selected group of digital tools and solutions and managed the implementation business process modifications project management training and communications of those technologies across the organization and targeted user base.
• Leads the demonstration of solutions and training for users on our internally grown digital technology provides collateral and updated training documents and serves as an escalation point to troubleshoot non-common issues and user onboarding.
• Assists with developing planning organizing and executing all administrative tasks for a project.
• Observes project activities to ensure contribution by team members.
• Performs incidental project coordination including planning research analysis and implementation of deliverables and action items.
• Acts as project sub-task lead on small projects.
• Assigning numerical value to essential business functions to assess and compare performance over time
• Preparing reports for the management stating trends patterns and predictions using relevant data
• Preparing final analysis reports for the stakeholders to understand the data-analysis steps enabling them to make crucial decisions based on various facts and trends

Skills:

• Familiarity with the eCommerce industry is a plus
• Experience using data analyst tools
• Experience presenting to peers management and other stakeholders
• Excellent communication and problem-solving skills
• Outstanding organizational skills
• Multi-tasking abilities
• Detailed oriented
• Self-starter
• Critical Thinking
• Exceptional teamwork and leadership skills to help other technical support workers
• Ability to learn new technologies implement their usage within the team and train others
• Personable and attentive excellent customer service skills
• Strong interpersonal skills
• Manage daily tasks
• Experience analyzing data sets to find ways to solve problems relating to a business customers

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.