Business Development Manager

Job Summary

We are seeking a dynamic Client Solutions Manager to lead strategic client engagements within our tech staffing and professional services division. In this role, you will act as a trusted advisor to clients, delivering tailored workforce and technology solutions that meet their evolving business needs. You ll collaborate closely with internal delivery, recruiting, and sales teams to ensure seamless execution and exceptional service.

The ideal person will come from a Staffing Boutique!

Key Responsibilities

• Serve as the main point of contact for assigned clients, fostering strong, long-term relationships.
• Understand client workforce needs, project requirements, and technical environments to recommend appropriate staffing and services solutions.
• Partner with recruiting and delivery teams to ensure timely fulfillment of client needs with high-quality talent.
• Monitor performance and satisfaction across engagements, driving continuous improvement and client retention.
• Identify opportunities to expand services, including contract growth, additional placements, or project-based work.
• Collaborate with sales and account management to respond to RFPs, develop proposals, and support client onboarding.
• Conduct regular check-ins and business reviews with clients to evaluate satisfaction and uncover future needs.
• Stay current with industry trends, talent market conditions, and technology shifts that may impact client strategies.

Qualifications

• Bachelor s degree in Business, HR, or a related field; technical background a plus.
• 4 6 years of experience in client-facing roles within the tech staffing, consulting, or professional services industry.
• Deep understanding of IT roles, technology stacks, and industry staffing models (contract, contract-to-hire, direct hire, SOW).
• Strong relationship management and consultative sales skills.
• Must be competent in all aspects of the sales process, prospecting, cold/warm calling, networking, scheduling meetings, client presentations, gathering requirements, and managing results
• Ability to manage multiple client accounts and prioritize effectively in a fast-paced environment.
• Ability to lead the strategic direction of the account by establishing and articulating account growth and client satisfaction goals in relation to client expectations
• Ability to drive new business development with an established record of closing new accounts through relationships, responses to requests for proposals, participation in networking events, or technical user group events for building a client pipeline and meeting potential candidates
• Experience working with applicant tracking systems (ATS), CRM platforms, and workforce analytics tools.
• Excellent communication, organization, and problem-solving skills.

Preferred Experience

• Familiarity with VMS/MSP environments.
• Experience growing key accounts and building solutions in enterprise settings.
• Proven track record of exceeding client expectations and driving repeat business.