UX Researcher

Senior Design Researcher

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.

We are driving digital transformation by integrating the most advanced energy and automation technologies. We connect products, control platforms, software, and services throughout the lifecycle of our customers' activities to the cloud for integrated management of residential housing, commercial buildings, data centres, infrastructures, and industry.

Schneider Electric is seeking a design professional with expertise in user experience research and strategy. This individual will report to the digital design director for industrial products within the global design organization. The team is fast growing and want to do so healthily. Our mission to oversee digital design across Schneider Electric, infuse design culture into the company, and scale these efforts through systems and collaboration. We create consistent, enjoyable, and memorable experiences with meaningful outcomes around sustainability, decarbonization, and optimizing the switch renewable energy. This is design work with a purpose.

This role will be responsible for leading digital product research efforts within Schneider Electric's building energy and asset optimization software. This role will work transversely across 2 highly related digital energy teams to provide research best practices and mentorship to other designers, product managers, and innovation experts while also surfacing opportunities for strategic alignment. Successful candidates will have experience working across both exploratory and evaluative research stages in collaboration with other design professionals. Exploratory method experience should include defining research protocols for interviews, surveys, user co-creation sessions, and contextual inquiries. Evaluative experience should include running usability studies and progressive design concept evaluations with users.

In terms of work artifacts, candidates should show examples of protocols and discussion guides as well as how they creatively communicate research findings through journey maps, storyboards, personas, and concept diagrams. The result should be a clear understanding of the problem space with a set of actionable insights and recommendations. The work should focus on conclusions and their contribution to product and business success.

For this U.S. based position, the expected compensation range is $128,000 - $147,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United

States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits), flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept

applications on an ongoing basis until the position is filled.

Your mission:

User-centered design. Apply different tools and methodologies required for the problem, timing, and context. Be transparent and guide colleagues in product management and engineering across stages of the design process.

Facilitation and co-design. Prepare and lead workshops to align teams and converge on a common product and service vision. Include others and motivate with curiosity, a constant interest to learn, and default to doing.

Culture and advocacy. Be a representative of design and user advocate within Schneider Electric. Promote our digital ecosystem, strengthen the brand, and form a unified experience.

Systems thinking. Expand and adjust perspectives to understand the problem space. Empathize with users and colleagues and appreciate a diversity of inputs.

Data driven. Know how to use and analyze qualitative and quantitative data in decision making. Design interactions that empower users with information and collect data as a natural part of the experience.

This job is for you:

• 7+ years of experience as a design researcher
• Bachelor's degree in a design field, human-computer interaction, fine arts, or equivalent experience.
• Examples of regular collaboration across business functions.
• Strong portfolio that demonstrates user-centered design approach & process, systems thinking, emphatic storytelling, and definition of design work through development.
• Experience creating research protocols, synthesizing, and communicating findings.
• Exceptional abilities to communicate complex information in written, visual, and verbal forms.
• Comfort with ambiguity, structuring problem spaces, and complex domains & organizations.
• Portfolio of research projects demonstrating human-centered design capabilities, design thinking approaches to problem solving, and both qualitative and quantitative methods.
• Fluent written and spoken English.
• Willing to travel 10-20%

...and even better:

• Master's degree in human-computer interaction, psychology, design strategy.
• Experience working with B2B and B2C software products.
• Experience working with and applying enterprise design systems.
• Use of Figjam, Dovetail, Maze design tools.
• Engagement in design communities and building design culture.
• Spoken French

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.