Senior Salesforce Health Cloud Consultant / BSA

Job Title: Senior Salesforce Health Cloud Consultant / BSA
Location: Remote
Long Term Contract

Role Summary
This role is for a Senior Salesforce Consultant / BSA responsible for solution design and working closely with Salesforce Architects and business stakeholders. The candidate will play a key role in requirement gathering, solutioning, and driving enterprise-level Salesforce implementations.

Mandatory Areas
Must Have Skills –

• Salesforce Experience – 5+ Years
• Salesforce Health Cloud (Payer Environment) – 1+ Year
• Salesforce Data Cloud – 5+ Years
• Agentforce / AI-driven Agent Workflows – 1+ Year
• Salesforce Solution Design – 2+ Years
• Experience Cloud (Portals) – 2+ Years
• Business Systems Analyst (BSA) – 5+ Years

Domain Experience (Mandatory)

• Healthcare Payer Domain

Must Have Certifications –

• Salesforce Certified Administrator
• Salesforce Certified Business Analyst

Good to Have Skills –

• Apex / Visualforce knowledge
• Code optimization / re-engineering experience
• Exposure to multi-cloud Salesforce implementations
• Experience with JIRA, Confluence

Key Responsibilities

• Drive requirement gathering and translate business needs into EPICS, user stories, and solution designs
• Work closely with architects and SMEs to design scalable Salesforce solutions
• Participate in CRM roadmap planning and multi-cloud implementations (Sales, Service, Experience, Health, Data Cloud)
• Conduct design workshops, stakeholder discussions, and brainstorming sessions
• Build prototype configurations during design phase
• Coordinate with onsite-offshore teams for delivery and deployment
• Support UAT, deployment, and post-production activities
• Ensure strong stakeholder management at VP/Executive level

Experience Requirements

• 8+ years of total IT experience
• 5+ years in Salesforce ecosystem
• Experience in 4–5 end-to-end Salesforce implementations
• Strong exposure to Healthcare payer domain
• Experience in Scrum of Scrums / large enterprise programs

Core Competencies

• Requirement Analysis & Documentation (EPICS, User Stories, BRD, Solution Design)
• Salesforce Configuration & Administration
• Stakeholder Management & Client Interaction
• Agile / Scrum delivery model
• Cross-functional coordination