Systems Administrator

Description

We are looking for a Systems Administrator to support day-to-day infrastructure, end-user technology, and core business platforms for a growing organization in Encino, California. This Long-term Contract position is ideal for someone who combines strong technical troubleshooting skills with a service-oriented approach to employee support. The role includes hands-on administration of network environments, workplace systems, cloud applications, and security-focused IT operations. You will play an important part in maintaining reliable technology services while helping improve performance, access management, and overall system stability.

Responsibilities:
Oversee the organization's Ubiquiti UniFi environment, including wired and wireless connectivity, routing, switching, firewall administration, and secure network practices.
Monitor infrastructure health and network availability, investigate performance issues, and take corrective action to minimize downtime and strengthen reliability.
Install, configure, and maintain employee devices such as laptops, desktops, printers, mobile hardware, and related peripherals across the business.
Manage software deployment, operating system updates, patching schedules, and hardware refresh activities to keep systems current and functional.
Support user lifecycle processes by provisioning and removing access for employees, while maintaining accurate permissions, licensing, and account controls.
Administer business platforms including Google Workspace, RingCentral or RingCX, Salesforce, Box, and JumpCloud or comparable identity management tools.
Provide responsive technical assistance for hardware, software, telecom, networking, and account access issues, delivering attentive support to users at all organizational levels.
Maintain documentation for system configurations, support procedures, troubleshooting steps, and operational standards to improve consistency and knowledge sharing.
Contribute to cybersecurity efforts by applying access policies, supporting endpoint protections, and assisting with enforcement of IT standards and best practices.
Participate in infrastructure improvements, platform integrations, and occasional after-hours maintenance or urgent issue resolution when needed.

Requirements

3+ years of experience in systems administration, IT operations, or technical support within a business environment.
Hands-on experience supporting network infrastructure, including routers, switches, wireless access points, firewalls, and VLAN configurations.
Working knowledge of Active Directory, Microsoft Windows Server, and Windows 10 administration.
Experience supporting end-user hardware and enterprise technology environments, including Dell systems and common workplace peripherals.
Familiarity with cloud and SaaS administration, including user access, security settings, licensing, and platform support.
Ability to communicate technical concepts clearly to both technical and non-technical users while providing high-touch customer service.
Exposure to identity and remote access technologies such as JumpCloud, Citrix technologies, or similar administration tools.
Strong organizational skills with the ability to manage tickets, document processes, and handle multiple priorities effectively.

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