DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: SAP Developer/Global Support Manager
Location: Columbia, SC (Hybrid)
Duration: 12 Months
Scope of the project: This position serves as a technical resource to support the HCM functional staff in the maintenance, support and enhancement of the human resource and payroll functionalities of the sap enterprise software.
Daily duties/responsibilities:
- Develop and maintain application programs based upon specifications
- Code, test and implement configuration modifications in the human resources (HR) and payroll (PY) modules.
- Troubleshoot, identify and resolve problems that occur with programs or software
- Provide functional designs from end-user requirements.
- Document Processes, Designs and Testing Activities
- Involved in the lifecycle of critical projects from design through go-live
- Assist functional team with technical direction to design high quality solutions
- Provide solid, error free and efficient technical solutions with the minimum of management supervision
- Development of custom infotypes
- Development of custom macros when necessary for logical databases
- Coding for HCM structural authorizations
- Working knowledge of the HR cluster tables and schemas especially those related to the payroll process
- Enhancements for dynamic actions
- Enhancements for remuneration statements
- BSI 10.0 tax software tub and cyclic applications and trouble shooting
- Prepare functional estimates that will be used for project planning purposes
- Assist in identifying and resolving sap issues across multiple functional areas
- Provide problem resolution for sap support issues to internal business partners and maintain support logs and technical documentation
- Research SAP/OSS notes to resolve issues
- Establish development standards for portal technologies
- Provide after-hours support of the SAP system as needed
- Facilitate requirements sessions and identify opportunities to improve existing programs
- Resolve issues with programs that are causing system performance problems
- Assist with upgrades, support packs and enhancements
- Other duties as assigned as project needs dictate
General
- Provide effective and timely oral and written communications to management, peers and users.
- Identification and escalation of issues and risks to management in a timely manner.
Required skills (rank in order of importance):
- 2 Full Life Cycle SAP HCM project implementations
- Lead role implementation of SAP public sector
- 7+ years of SAP HCM experience
Required education/certifications:
Bachelors in Human Resources, IT, Business or equivalent experience
Preferred education/certifications:
SAP Certification
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