Technical Project Coordinator

Hybrid in Philadelphia, PA, US • Posted 23 hours ago • Updated 23 hours ago
Contract W2
Contract Corp To Corp
50% Travel Required
Hybrid
$40 - $50/hr
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • salesforce
  • servicenow
  • ticketingsolutions
  • iot

Summary

Title: Technical Project Coordinator-IV

Type: 12+ months Contract

Location: On-Site


Job Description:

We are hiring a Technical Project Coordinator IV to support a high volume IoT deployment for an enterprise customer. This role involves ticket management, IoT troubleshooting, and large scale field service coordination. Candidates must be comfortable working in a fast paced environment with repetitive, detail oriented tasks.


Responsibilities
Handle a high volume of inbound support tickets
Troubleshoot IoT device issues (gateways, sensors, connectivity, power)
Determine when field technicians should be dispatched
Coordinate and track 1,000+ field service dispatches monthly
Maintain accurate documentation of incidents and resolutions
Analyze large datasets to identify patterns and recurring issues
Work with cross functional teams in an Agile environment
Support project reporting, tracking, and documentation


Required Skills
Experience in high volume operational or support environments
Strong attention to detail
Ability to manage repetitive tasks with accuracy
Experience with ServiceNow, Salesforce, or similar ticketing systems
Strong troubleshooting and analytical skills
Ability to work independently and communicate effectively

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10472019
  • Position Id: 8916332
  • Posted 23 hours ago
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